MSL Customer Web Portal

MSL's unique online customer web portal allows clients 24 hour access to their ongoing reactive and planned maintenance projects and quoted works via the secure web site.

The ongoing and historical project listings allow a single view of all information in the system with further facilities to filter and sort works by numerous criteria such as date, property and status. Each project can be drilled down to see all the information allocated to the project and the current status of works.

All client enquiries and engineer updates are logged to the relevant project as they come into the helpdesk ensuring that no telephone call or detail of the job are missed.

The MSL customer web portal provides customers with full transparency on the progress of reactive or planned maintenance visits.